What We Do

Carpet & Upholstery Cleaning in Townsville QLD

Clean Gray Carpet — Carpet Cleaning In Townsville QLD

Carpet & Fabric Protection

Our team understands the importance of protecting the longevity and quality of your carpet and fabrics and that’s why we have created a service that does just that. Our team will ensure that your carpet and fabric is free from germs and bacteria, rejuvenating its appearance, extending its life and making upkeep easier through the use of our safe, non-toxic products.

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Upholstery Cleaning

Freshen up your furniture with Big Red Carpet Cleaning. Our team are highly trained specialists who use top quality products and cleaning machinery to ensure your upholstery looks and feels as good as new. Our advanced steaming and water pressure techniques will remove stains and extract dirt and debris while killing mites and bugs. Don’t neglect your loungeroom, call on the experts at Big Red Carpet Cleaning.

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Mattress Cleaning

Have you ever had your mattress cleaned? If not, you are guaranteed to have dead skin cells, bacteria, mould, mites and allergens lurking within the fibres of your bed – not to mention embarrassing sweat and bodily fluid stains. Our services are also proven to help with symptoms of asthma, eczema and other allergies. Our cleaning products remove all nasties and provide a clean mattress to ensure a great nights sleep.

Bond Carpet Cleaning

We understand that moving can be very stressful, so let our team at Big Red Carpet Cleaning do the hard yards for you in providing a full bond carpet clean. Professional and thorough bond cleans are necessary in proving and ensuring you get your bond returned. Our fast and reliable bond cleans are of course finished off with a free deodorising and sanitising treatment to make your carpets feel and look fresh.

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Crime & Trauma Cleaning

At Big Red Carpet Cleaning, we provide crime and trauma cleaning services that are discreet, prompt and professional. We understand that there is a lot of clean up involved after these often painful events and our highly trained biohazard technicians will provide exceptional customer service, while professionally cleaning and disinfecting hazardous and infectious areas. We are trained to work with local law enforcement in the case of evidence retrieval.

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Concrete Cleaning

There’s a reason why Big Red Carpet Cleaning has been Townsville’s leading experts in concrete pressure cleaning for over two decades. Our team uses only the most innovative equipment to restore your concrete’s surface to its once attractive appearance. Our concrete cleans will also extend your concrete’s life and make it more functional by removing built-up dirt, grime, mould and oil to stop hazards or serious incidents. Whether you are a homeowner, property manager or business owner, our team is here to clean your concrete paths, driveways and walls with efficiency and speed.

Mould Remediation

Mould is one of those irritations that sneak into your house with little warning and once there, it quickly spreads – becoming both a health risk and an eyesore. Mould is a fungus that grows in wet or poorly ventilated areas, both outdoors and indoors. This bacteria is most commonly found in bathrooms, wallpapers, tiles and carpets, often contributing to skin irritations, asthma, poor lung function, nasal congestion and respiratory infections. Our team will clear out the moisture causing the infestations, eradicate the mould and prevent additional growth.

Big Red Carpet Cleaning charge a fee for all quotations on mould remediation & mitigation works which is subtracted from the total bill upon commencement of works. Our quotation includes a site inspection to allow us to give you an in-depth price and estimate of time for the job to be completed. Please note - Prices may vary depending on the extent and severity of the job.

Our process:

Step 1: Proceed with an inspection including humidity measurements and identifying the cause of the mould outbreak.

Step 2: Isolate the affected areas where possible to prevent mould spores from further spreading.

Step 3: Set up & perform use of specialist fogging machine to control mould & spores.

Step 4: If required, carry out the setup of air scrubbers and dehumidifiers

Step 5: Class H-HEPA vacuum affected areas to remove loose mould spores from affected surface areas.

Step 6: Treat the mould with the appropriate anti-microbial chemicals to infiltrate mould spores at the root.

Step 7: Use mould stain remover techniques to remove staining, and in most cases alleviate the need for repainting.

Step 8: The final step in the mould remediation exercise is the preventive recommendation. These are steps suggested by the professionals to homeowners for the prevention of mould regrowth.

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Remediation vs Mitigation

Mould remediation is the term used to describe all the processes involved in eliminating harmful mould growth. It includes mould testing, removal, demolition, sanitizing, containment, and mould cleaning, depending on the type and location. A professional restoration company that understands mould growth’s critical nature will offer remediation to get the mould levels in your home back to a harmless point rather than a false promise of complete mould removal.

Preventative Recommendations: The final step in the mould remediation exercise is the preventive recommendation. These are steps suggested by the professionals to homeowners for the prevention of mould regrowth. Mould remediation is incomplete without the recommendations from mould professionals on how mould problems will not reoccur in the future.

Post remediation inspection: after the remediation process has been concluded, a post clean up inspection is carried out to confirm the remediation’s success and verify the clean-up effect.

Is mould dangerous/what symptoms does mould cause?

Mould can be a potential health hazard, especially for those with pre-existing medical conditions. The Australian Department of Health notes that mould can cause sneezing, coughing and nasal congestion as well as more serious concerns such as respiratory infections.
Should I use oil of cloves on mould?

Oil of cloves should never be used on mould. As it is an oil-based product. The residue it leaves behind not only causes dirt and dust to stick to the surface, it can help sustain the mould and assist in its spread.
Can I just paint over the mould?

No. Painting over the mould will only temporarily stop the growth. Eventually the mould will grow through the paint coat and continue to spread. In our professional opinion, we would always recommend removing the mould and treating the surface area before painting.
Do I need to vacate the vicinity while a mould remediation is being performed?

In our professional opinion, yes. Our remediation process can involve strong microbial chemical use and our mould cleaning technicians will be wearing appropriate PPE.